Terms of Service

These terms govern your use of InstaQuote IQ (the “service”), provided by InstaQuote Ltd (Company No. 17224118), 77 Falstaff Road, Coventry, CV4 9RX (“we”, “us”). By creating an account you agree to them.

The service

InstaQuote IQ is a software tool for UK trades to create quotes and invoices, schedule jobs, take payments, and manage accounting and tax tasks. It provides tools and calculations — it is not a substitute for professional accounting, tax or legal advice.

Eligibility & account

• You must be 18+ and using the service for a business.
• You’re responsible for your login details and for activity under your account.
• You must provide accurate information and keep it up to date.

Subscription, trial & billing

• The service is offered on a subscription (currently £18.88/month or £188.80/year), following a 7-day free trial.
• Unless you cancel before the trial ends, the subscription begins and renews automatically until cancelled.
• Payments are processed by Stripe. You can cancel anytime in Settings → Billing; cancellation stops future renewals.
• Except where required by law, fees already paid are non-refundable.

Your responsibilities

You are responsible for the accuracy of the quotes, invoices, expenses, VAT returns and other records you create or submit using the service — including anything filed with HMRC. Always review figures before sending or submitting them. We are not liable for errors in data you enter or in submissions you authorise.

Acceptable use

• Don’t use the service unlawfully, or to store or send unlawful content.
• Don’t attempt to break, overload, reverse-engineer or gain unauthorised access to the service.
• Don’t use it to send unsolicited or fraudulent communications.

Third-party services

Features that connect to Stripe, TrueLayer (Open Banking), HMRC, Google and others are also subject to those providers’ terms. We’re not responsible for third-party services we don’t control.

Intellectual property

We own the service and its software. You own the content and data you create. You grant us the limited rights needed to host and process that content to provide the service.

Availability & liability

We aim for high availability but don’t guarantee the service will be uninterrupted or error-free. To the extent permitted by law, we exclude liability for indirect or consequential loss, and our total liability is limited to the fees you paid in the 12 months before the claim. Nothing here limits liability that can’t be limited by law.

Termination

You can stop using the service and cancel anytime. We may suspend or terminate access if these terms are breached. You can export your data before closing your account.

Governing law

These terms are governed by the laws of England and Wales, and disputes are subject to its courts.

Contact

Questions about these terms: hello@getinstaquote.com.